Back Office Parking Management System

The City of London Corporation is preparing to appoint a specialist supplier to provide a modern parking back office system to support civil parking and traffic, replacing existing arrangements and ensuring the service remains compliant, resilient and fit for future operational and digital requirements.
Summary of requirements:
A secure and compliant parking back office system capable of supporting the full statutory lifecycle of Penalty Charge Notices, including issue, payment, representations, appeals and debt recovery, in line with the Traffic Management Act 2004. The system must integrate with existing cctv and on street enforcement operations, support robust evidence management, comply with data protection requirements and provide reliable reporting to support operational and financial governance.