Opportunity Overview
The Crisis and Resilience Fund (CRF) replaces the Household Support Fund and is intended to provide timely crisis support to households experiencing financial hardship or sudden shocks. The fund helps residents meet essential living costs while also supporting longer‑term financial resilience.
Launched by the government on 1 April 2026, the CRF requires local authorities to deliver support rapidly and transparently, with clear accountability for the use of public funds.
In line with the grant criteria, the funding should be allocated across three strands:
• Crisis Payments: Cash-first approach to meet urgent needs (food, utilities, essential goods). This should be a multi-channel application-based process, allowing for individuals to self-refer. The fund should be available year-round, with flexible eligibility for low-income households and those facing a financial shock. Crisis payments should be person centred, trauma informed and needs based.
• Resilience Services: Initiatives to build financial resilience for individuals and the community and includes services such as debt advice, income maximisation, savings advice and affordable credit.
• Community Coordination: Investment in activities that connect and enhance the local support landscape - strengthening partnerships, referral pathways, and local welfare ecosystems.
To deliver Crisis Payments and comply with the DWP guidance, there is a need for a robust digital payment solution that can deliver payments through multiple channels and support multiple delivery routes, including payments being made by trusted professional partners, internal teams and other commissioned providers. The payment system must reduce administrative burden, enable consistent controls across schemes, be accessible and provide accurate management information for local oversight and DWP reporting.
The commissioning of a dedicated payment system will ensure the Council and trusted partners can deliver crisis payments at pace, scale...
Launched by the government on 1 April 2026, the CRF requires local authorities to deliver support rapidly and transparently, with clear accountability for the use of public funds.
In line with the grant criteria, the funding should be allocated across three strands:
• Crisis Payments: Cash-first approach to meet urgent needs (food, utilities, essential goods). This should be a multi-channel application-based process, allowing for individuals to self-refer. The fund should be available year-round, with flexible eligibility for low-income households and those facing a financial shock. Crisis payments should be person centred, trauma informed and needs based.
• Resilience Services: Initiatives to build financial resilience for individuals and the community and includes services such as debt advice, income maximisation, savings advice and affordable credit.
• Community Coordination: Investment in activities that connect and enhance the local support landscape - strengthening partnerships, referral pathways, and local welfare ecosystems.
To deliver Crisis Payments and comply with the DWP guidance, there is a need for a robust digital payment solution that can deliver payments through multiple channels and support multiple delivery routes, including payments being made by trusted professional partners, internal teams and other commissioned providers. The payment system must reduce administrative burden, enable consistent controls across schemes, be accessible and provide accurate management information for local oversight and DWP reporting.
The commissioning of a dedicated payment system will ensure the Council and trusted partners can deliver crisis payments at pace, scale...
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Start FreeSolicitation Details
| Issuing agency | Hampshire County Council |
|---|---|
| Country | United Kingdom |
| Category | Government Procurement |
| Estimated value | $7.7M |
| Published | August 04, 2026 |
| Procurement stage | Request for Proposal (RFP) |
| Response due | August 26, 2026 |
| Status | Open — accepting responses |
| Official source | View original notice |
| Last verified | August 10, 2026 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: UK Government (Find a Tender).
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