Opportunity Overview
Request for Bid
Information Systems
(Design, Supply and Installation)
(Without Prequalification)
Purchaser: Organisation of Eastern Caribbean States
Project: Caribbean Digital Transformation Project
Contract title: Procurement of Hardware and Software for Monitoring of Quality of Service (QOS) and Quality of Customer Experience (QoE)
Country: Regional
Grant No.: IDA – D6520
RFB No: LC-OECS COMMISSION-412916-GO-RFB
Issued on: October 2, 2026
1. The Organisation of Eastern Caribbean States has received financing from the World Bank toward the cost of the Caribbean Digital Transformation Project, and intends to apply part of the proceeds toward payments under the contract for the Procurement of Hardware and Software for Monitoring of Quality of Service (QOS) and Quality of Customer Experience (QoE):
Lot 1: Design, Supply and Installation of Crowdsourcing Platform
Lot 2: Supply of Probes
Item 1: Fixed Probes – 20 pieces
Item 2: Drive/Walk probes – 5 pieces
2. The Organisation of Eastern Caribbean Countries now invites sealed Bids from eligible Bidders for a cloud-based centralised QoS/QoE Information System (the System) as a multi-source regulatory platform that integrates crowdsourced user measurements with data from fixed and mobile (drive/walk) probes and licensee reports to support the end-to-end QoS reporting cycle for the Easter Caribbean Telecommunications Authority (ECTEL) and National Telecommunications Regulatory Commissions in Dominica, Grenada, Saint Kitts and Nevis, Saint Lucia and Saint Vincent and the Grenadines. The System, including the Crowdsourcing Platform and Probes, are expected to be deployed within about 6 months.
Eligible Bidders are expected to meet the following, among others, key qualification requirements
(a) Minimum average annual turnover of:
• Lot 1: USD500,000.00
• Lot 2: USD200,000.00
calculated as total certified payments received for contracts in progress or completed, within the last...
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| Issuing agency | World Bank -- Caribbean Digital Transformation Project |
|---|---|
| Country | Caribbean |
| Category | Technology |
| Published | October 03, 2026 |
| Procurement stage | Request for Proposal (RFP) |
| Response due | November 06, 2026 |
| Status | Open — accepting responses |
| Official source | View original notice |
| Last verified | October 23, 2026 |
Source: The World Bank — Open Data, licensed CC BY 4.0.
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