Selection of consulting firm for development of a Management Information System (MIS) of Rural Social Services (RSS) programs of DSS.

Government of the People’s Republic of Bangladesh

Ministry of Social Welfare

Department of Social Services

ISO Component 05: Socio-economic Development of the Host

Community and FDMN through Capacity Enhancement Project

21/1 & 21/2 Bir Uttam A.N.M. Nuruzzaman Sarak,

Shyamoli Square (9th Floor), Shyamoli, Dhaka-1207.

Memo no. 41.01.0000.124.07.026.2026-915 Date: 22 July, 2026

REQUEST FOR EXPRESSIONS OF INTEREST (REOI)

(SELECTION OF IT CONSULTANT FIRM)

Country: Bangladesh

Name of Project: ISO Component 05: Socio-economic Development of the Host Community and FDMN through Capacity Enhancement Project, Credit No: IDA-7546-BD & E326-BD

Assignment Title: Selection of consulting firm for Design, Development & Implementation of RSS Digital Financial System (RSS-DFS) with Integrated Beneficiary Survey, Poverty Reduction Tracking & Behavioral Change Identification Module for Rural Social Services (RSS) programs of DSS.

Reference No.: SD-13

The Government of the People’s Republic of Bangladesh has received financing from the World Bank toward the cost of the “Inclusive Services and Opportunities (ISO) for the Host Communities and Displaced Rohingya Populations project”. The Bangladesh Rural Social Service (RSS) Program, administered by DSS since the 1970s, manages an annual disbursement portfolio of approximately USD 3.8 billion, serves 8.5 million active borrowers across all 64 districts through a network of Union Social Woker (USWs), Upazila Social Service Officers (USSOs), and District Social Service Offices. Despite its remarkable scale and geographic reach, the Program continues to operate entirely on manual, paper-based processes generating severe systemic inefficiencies and fiduciary risks.

Governments across developing economies continue to rely on manual, paper-based financial management systems to administer social protection programs, public expenditure tracking, and beneficiary payment processes. These legacy systems are characterized by significant...