Contracting specialized information and communication technology services, focused on voice over IP (VoIP) telephony, aiming at technical support, maintenance of the IP PBX solution developed in open-source software, installation of a virtualized SBC (session border controller) solution, and updating and support of the BI (business intelligence) that allows control and optimization of the 190 emergency call service for the Santa Catarina Military Police.

Original title (Portuguese): Contratação de serviços especializados em tecnologia da informação e comunicação, voltados para telefonia de voz sobre IP (VoIP), visando o suporte técnico, manutenção da solução de PABX IP desenvolvida em software livre, instalação de solução de SBC (Session Border Controller) virtualizado e a atualização e suporte do BI (Business Intelligence) que permite o controle e otimização do atendimento do 190 para a Polícia Militar de Santa Catarina.

Secretaria DE Estado DA Administracao · Brazil government procurement

Closed September 18, 2026. GlobalGov surfaces government procurement from around the world, including the markets your competitors overlook.

$30,210

Est. Value

Closed

Status

Opportunity Overview

Contratação de serviços especializados em tecnologia da informação e comunicação, voltados para telefonia de voz sobre IP (VoIP), visando o suporte técnico, manutenção da solução de PABX IP desenvolvida em software livre, instalação de solução de SBC (Session Border Controller) virtualizado e a atualização e suporte do BI (Business Intelligence) que permite o controle e otimização do atendimento do 190 para a Polícia Militar de Santa Catarina. Itens: Serviço de Desenvolvimento e Manutenção de Software Serviço de Desenvolvimento e Manutenção de Software - Serviço de atualização de software A solução contempla a instalação de uma máquina virtualdedicada ao PABX corporativo, a implementação de duasmáquinas virtuais em alta disponibilidade destinadas aoatendimento do serviço 190, bem como o suporte à plataforma deBusiness Intelligence (BI) de telefonia. Adicionalmente, serárealizada a instalação de um Session Border Controller (SBC).Esses recursos visam garantir continuidade operacional,resiliência da infraestrutura e confiabilidade dos serviços críticos,mitigando riscos de indisponibilidade e assegurando desempenho adequado.

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Solicitation Details

Issuing agency	Secretaria DE Estado DA Administracao
Country	Brazil
Category	Defense Security
Estimated value	$30,210
Published	August 11, 2026
Procurement stage	Active solicitation
Closed	September 18, 2026
Status	Closed — no longer accepting responses
Original language	Portuguese — members read it in their own language
Official source	View original notice
Last verified	October 09, 2026

Source: Portal Nacional de Contratações Públicas (PNCP), Government of Brazil — open data under Lei 12.527/2011 and Decreto 8.777/2016. Not affiliated with the Government of Brazil.

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