Provision of specialized technical services (STE) in the field of technology, including OS service management services CAIXA, collaboration environments, channel environments, automation, user experience, APOIO services, and management and ad hoc services—on demand—to support AOS users of information and communication technology (TIC), DA national call center AOS for users of TI - CEAUS

Original title (Portuguese): PRESTAÇÃO DE SERVIÇOS TÉCNICOS ESPECIALIZADOS (STE) DE TECNOLOGIA, COMPREENDENDO OS SERVIÇOS DE GERENCIAMENTO DE SERVIÇOS CAIXA, AMBIENTE DE COLABORAÇÃO, AMBIENTE DE CANAIS, AUTOMAÇÃO, EXPERIÊNCIA DO USUÁRIO, SERVIÇOS DE APOIO E GESTÃO E SERVIÇOS EVENTUAIS - SOB DEMANDA, PARA ATENDIMENTO AOS USUÁRIOS DE TECNOLOGIA DA INFORMAÇÃO E COMUNICAÇÃO (TIC), NO ÂMBITO DA CENTRALIZADORA NACIONAL DE ATENDIMENTO AOS USUÁRIOS DE TI - CEAUS.

Caixa Economica Federal · Brazil government procurement

Closed August 24, 2026. GlobalGov surfaces government procurement from around the world, including the markets your competitors overlook.

$9.9M
Est. Value
Closed
Status

Opportunity Overview

PRESTAÇÃO DE SERVIÇOS TÉCNICOS ESPECIALIZADOS (STE) DE TECNOLOGIA, COMPREENDENDO OS SERVIÇOS DE GERENCIAMENTO DE SERVIÇOS CAIXA, AMBIENTE DE COLABORAÇÃO, AMBIENTE DE CANAIS, AUTOMAÇÃO, EXPERIÊNCIA DO USUÁRIO, SERVIÇOS DE APOIO E GESTÃO E SERVIÇOS EVENTUAIS - SOB DEMANDA, PARA ATENDIMENTO AOS USUÁRIOS DE TECNOLOGIA DA INFORMAÇÃO E COMUNICAÇÃO (TIC), NO ÂMBITO DA CENTRALIZADORA NACIONAL DE ATENDIMENTO AOS USUÁRIOS DE TI - CEAUS. Itens: PRESTAÇÃO DE SERVIÇOS TÉCNICOS ESPECIALIZADOS (STE) DE TECNOLOGIA NO AMBIENTE DA CEAUS

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Solicitation Details

Issuing agencyCaixa Economica Federal
CountryBrazil
CategoryTechnology
Estimated value$9.9M
PublishedAugust 03, 2026
Procurement stageRequest for Proposal (RFP)
ClosedAugust 24, 2026
StatusClosed — no longer accepting responses
Original languagePortuguese — members read it in their own language
Official sourceView original notice
Last verifiedOctober 09, 2026

Source: Portal Nacional de Contratações Públicas (PNCP), Government of Brazil — open data under Lei 12.527/2011 and Decreto 8.777/2016. Not affiliated with the Government of Brazil.

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