Buenos Aires Water Supply and Sanitation With a Focus on Vulnerable Areas Program

The development objectives of the Buenos Aires Water Supply and Sanitation with a Focus on Vulnerable Areas Program for Argentina are to increase access to safely managed water and sanitation services with a focus on vulnerable areas of Buenos Aires, and improve agua y saneamientos Argentinos S.A. (AySA’s) efficiency and capacity to respond to water and sanitation emergency needs. The program is structured around three key results areas (RAs). The first RA, expansion of water supply and sanitation (WSS) services, with focus on vulnerable areas will contribute to service improvement, expansion, operation and maintenance program (PMOEM’s) sub-program 1 by improving access to safely managed water and sewerage. It consists of following sub-RAs: (i) expand safely managed water supply services in selected municipalities of peri-urban Buenos Aires; and (ii) expand safely managed sewerage services in selected municipalities of peri-urban Buenos Aires. The second RA, improve AySA’s efficiency will contribute to PMOEM’s sub-programs 2 and 3 by improving AySA’s efficiency through the design and implementation of an efficiency improvement action plan (EIAP). It consists of following sub-RAs: (i) the EIAP will promote operational efficiency; and (ii) the EIAP will promote commercial management efficiency by expanding the menu of digital payment options available to AySA’s customers. The third RA, increase AySA’s capacity to respond to water supply and sanitation emergency needs will contribute to PMOEM’s sub-program 3 by scaling up and expanding AySA’s efforts to mitigate the impacts of Coronavirus disease 2019 (COVID-19) on AySA’s operations and by strengthening its systems to render them more resilient. It consists of following sub-RAs: (i) AySA will implement and strengthen its prevention and emergency plan; (ii) AySA will implement a series of digital solutions to streamline internal processes and enhance transparency and citizen engagement; and (iii) AySA will promote...