Germany – Administration, defence and social security services – 10016015-Support to implementation of trade facilitation projects in Asia, Africa and Eastern Europe

The PST program seeks the services of a consulting firm to provide technical experts under different short-term expert (STE) pools, which can be deployed according to the project proposals and operational plans of each project country. The services will be delivered mainly by short-term experts in form of technical and administrative services for the development and implementation of specific trade facilitation measures in partner countries. The services also cover cross-cutting areas such as stakeholder engagement, workshop and training facilitation, and process management. Specifically, in the context of the respective in-country project workplans, the experts are foreseen to provide expertise in technical fields aimed at change management and capacity building of the respective identified border agencies. The services to be delivered in the project countries include: - Conducting analyses and gap assessments on specific IT solutions or processes for Customs and other border agencies - Business process engineering of customs and logistics procedures - Technically oversee the implementation of IT solutions by IT solution providers - Support Customs and other partner agencies in developing and implementing change management plans - Developing and facilitating public-private dialogue formats - Developing training materials and conducting trainings (specifically train the trainer approaches) - Potentially, support for the scoping of Global Alliance for Trade Facilitation projects through fact finding missions and concept/proposal development[LL2.1]. Several new projects will be designed in the coming months. Potential countries for these new projects include Brazil, Cote d"Ivoire, Kenya, India, Indonesia, South Africa. Specifically, the following technical areas within respective work packages are covered through services provided by the STE pools: Work package 1. Customs modernisation and digitisation, including change management and process optimisation -...