2526-0531 Homeless Outreach Service

The Homeless Outreach Service is for anyone rough sleeping in the London Borough of Islington. The service will work at unsocial hours, undertaking shifts early in the morning and late at night to meet people when they are more likely to be bedded down. The team will be the first point of contact for those rough sleeping and will locate individuals by responding to street link referrals, partner notifications and intelligence led outreach. The council is looking for a support provider that is experienced in providing (rough sleeping) street outreach services in London.
The objectives of the Homeless Outreach Service are to:
• Work towards a sustained reduction in rough sleeping in Islington
• Provide a rapid response service to meet people rough sleeping quickly to ensure rough sleeping episodes are brief
• Support individuals to access accommodation, making referrals to emergency housing and support to access longer term accommodation
• Support the Council meet the national target of halving long-term rough sleeping, as outlined in the national plan
• Conduct welfare checks on those known to be rough sleeping, who may be resistant to accept support/accommodation. Maintain regular contact to build rapport and trust, to form the basis needed, to allow more structured work to happen over time
• Provide case management – each individual to have an allocated ‘lead’ outreach worker responsible for overseeing their support, a contact point for service user and other agencies
• To work closely with the Council’s specialist workers and wider rough sleeping intervention partners, to reduce the harm to people sleeping rough and achieve the above aims – this will include making referrals and undertaking joint shifts
• To work collaboratively with other services to ensure that needs other than housing are met, to reduce a return to rough sleeping once in accommodation
• Work with the Street Population Manager and Community Safety Team to address rough sleeping...