AI Overlay for the Existing Avaya Elite Telephony Platform

North East Ambulance Service NHS Foundation Trust · United Kingdom government procurement

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$254,000
Est. Value
Active
Status

Opportunity Overview

The purpose is to test feasibility, capability, assurance needs, delivery complexity, indicative cost and market appetite for an AI-enabled overlay to the existing telephony environment.
The engagement will also help NEAS identify requirements that should inform a future complete telephony replacement aligned with emerging national standards and design. The evidence may support an options appraisal, business case, pilot proposal or future procurement strategy, but none is guaranteed.

How to bid: GlobalGov tracks this tender; it does not accept bids. Submit your response through the issuing agency’s official notice.

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Solicitation Details

Issuing agencyNorth East Ambulance Service NHS Foundation Trust
CountryUnited Kingdom
CategoryGovernment Procurement
Estimated value$254,000
PublishedSeptember 29, 2026
Procurement stageRequest for Proposal (RFP)
Response dueNot specified / rolling
StatusOpen — accepting responses
Official sourceView original notice
Last verifiedOctober 11, 2026

Contains public sector information licensed under the Open Government Licence v3.0. Source: UK Government (Find a Tender).

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