Opportunity Overview
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Orbit is undertaking a strategic review of its Warden Call program and operating model to identify opportunities for long-term partnerships that deliver enhanced value, innovation, efficiency, and customer outcomes.
Orbit have a total of 69 schemes currently using a variety of warden call systems across the Midlands and South and East. regions. Out of the 69, 45 systems are grouped analogue systems which will require upgrading. The remaining 24 schemes have within the last 5 years been upgraded to a digital system and although they will not require any immediate upgrade work.
The scope of the programme is to be confirmed through market engagement but may include the following:
• 24/7 Emergency Alarm Service for customers within their homes
• 24/7 - Fire Alarm monitoring including customer properties and communal fire system
• 24/7 - Door Entry System
Orbit plans to run a procurement exercise in 2026/27 in accordance with the Procurement Act 2023. This will lead to the appointment of partners to deliver assistive technologies to Orbit's homes in the Midlands, South and East of England.
The planned start date for the new contracts is 1st April 2027. Orbit will conduct a Competitive Flexible Procurement in accordance with the Procurement Act 2023 to appoint contractors, and this is currently programmed to commence in Q3 2026, with the contracts being awarded by December 2026.
All notices will be published via the UK Government's Find a Tender Service in accordance with public procurement procedures.
Orbit offer thanks to interested parties who are able to commit the time and resource to this engagement.
Objectives
In preparation of the procurement Orbit is carrying out this engagement with the aim of holding discussions with providers to support the development of their future strategy with regard to Assistive Technologies (Warden Call and Other Solutions).
Orbit's objectives with regard to...
Orbit is undertaking a strategic review of its Warden Call program and operating model to identify opportunities for long-term partnerships that deliver enhanced value, innovation, efficiency, and customer outcomes.
Orbit have a total of 69 schemes currently using a variety of warden call systems across the Midlands and South and East. regions. Out of the 69, 45 systems are grouped analogue systems which will require upgrading. The remaining 24 schemes have within the last 5 years been upgraded to a digital system and although they will not require any immediate upgrade work.
The scope of the programme is to be confirmed through market engagement but may include the following:
• 24/7 Emergency Alarm Service for customers within their homes
• 24/7 - Fire Alarm monitoring including customer properties and communal fire system
• 24/7 - Door Entry System
Orbit plans to run a procurement exercise in 2026/27 in accordance with the Procurement Act 2023. This will lead to the appointment of partners to deliver assistive technologies to Orbit's homes in the Midlands, South and East of England.
The planned start date for the new contracts is 1st April 2027. Orbit will conduct a Competitive Flexible Procurement in accordance with the Procurement Act 2023 to appoint contractors, and this is currently programmed to commence in Q3 2026, with the contracts being awarded by December 2026.
All notices will be published via the UK Government's Find a Tender Service in accordance with public procurement procedures.
Orbit offer thanks to interested parties who are able to commit the time and resource to this engagement.
Objectives
In preparation of the procurement Orbit is carrying out this engagement with the aim of holding discussions with providers to support the development of their future strategy with regard to Assistive Technologies (Warden Call and Other Solutions).
Orbit's objectives with regard to...
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Start FreeSolicitation Details
| Issuing agency | Orbit Group Limited |
|---|---|
| Country | United Kingdom |
| Category | Government Procurement |
| Published | May 27, 2026 |
| Procurement stage | Request for Proposal (RFP) |
| Response due | Not specified / rolling |
| Status | Open — accepting responses |
| Official source | View original notice |
| Last verified | August 10, 2026 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: UK Government (Find a Tender).
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