Catering Equipment Planned Preventative Maintenance & Repairs

The London Borough of Havering operate a diverse estate of 50 school kitchens, supporting daily meal provision for over 10,000 pupils. The HES School Catering Service intends to commence a procurement exercise for the maintenance and repair of catering equipment across the school estate. The Council requires a contractor capable of delivering a high quality, responsive, and compliant service that ensures all catering equipment remains safe, functional, and efficient.
The appointed contractor will be responsible for:
• Reactive repairs
• Planned preventative maintenance (PPM)
• Emergency call outs
• Compliance testing (Gas Safe, electrical, refrigeration)
• Asset management and condition reporting
• Supply and installation of replacement parts
• Technical advice and lifecycle planning
• Breakdown Repairs Response Times;
o Emergency repairs within 4 hours
o Urgent repairs same working day if called before 12pm
The service must support uninterrupted meal service, maintain statutory compliance, and deliver best value outcomes for the Council. All engineers will need to hold enhanced DBS certification.
We are planning a preliminary market engagement session to take place via Teams to support the scoping of this procurement. This session is an integral part of our procurement process and will allow you to have an in-depth discussion on the tender requirements, what we should include or exclude from the service, if there are any innovations in the sector and clarification of any queries related to the procurement process.
Contract information:
3 years + additional 12 months
Estimated Contract value: c. £159,176 per annum, £665,935 total value
The session will take place WB 20th July, for approximately one hour. Please contact sarah.hales@havering.gov.uk to express your interest in this session, and the date and time and teams link will be sent.