Opportunity Overview
Description
The London Borough of Camden has undertaken preliminary market engagement under section 16 of the Procurement Act 2023 to inform the development of its Citizen Identity and Access Management (CIAM) strategy.
The purpose of the engagement has been to improve the Council's understanding of the supplier market, available technologies, implementation approaches, commercial models and emerging practice relating to customer identity and access management.
The findings from this engagement will inform the Council's strategic approach to the development of future customer identity and access management capabilities.
Preliminary Market Engagement
The Council has undertaken desk-based market research together with discussions with a limited number of market participants.
The engagement has explored market capability and approaches relating to:
• Customer Identity and Access Management (CIAM)
• Authentication and identity verification
• Passwordless authentication
• Identity federation and standards
• Accessibility and digital inclusion
• Integration with local government systems
• Implementation approaches
• Commercial delivery models
The Council considers that sufficient preliminary market engagement has now been undertaken.
This notice is published for transparency purposes and is not an invitation to participate in further market engagement.
Additional Information
This notice is published in accordance with the Procurement Act 2023.
It does not commence a procurement, constitute a call for competition or create any commitment by the Council to undertake a procurement.
Any future procurement arising from this work will be conducted separately under the applicable procurement arrangements.
________________________________________
CPV Codes
• 48000000-8 Software package and information systems
• 72222300-0 Information technology services
• 72227000-2 Software integration consultancy services
• 48613000-8 Electronic data management
The London Borough of Camden has undertaken preliminary market engagement under section 16 of the Procurement Act 2023 to inform the development of its Citizen Identity and Access Management (CIAM) strategy.
The purpose of the engagement has been to improve the Council's understanding of the supplier market, available technologies, implementation approaches, commercial models and emerging practice relating to customer identity and access management.
The findings from this engagement will inform the Council's strategic approach to the development of future customer identity and access management capabilities.
Preliminary Market Engagement
The Council has undertaken desk-based market research together with discussions with a limited number of market participants.
The engagement has explored market capability and approaches relating to:
• Customer Identity and Access Management (CIAM)
• Authentication and identity verification
• Passwordless authentication
• Identity federation and standards
• Accessibility and digital inclusion
• Integration with local government systems
• Implementation approaches
• Commercial delivery models
The Council considers that sufficient preliminary market engagement has now been undertaken.
This notice is published for transparency purposes and is not an invitation to participate in further market engagement.
Additional Information
This notice is published in accordance with the Procurement Act 2023.
It does not commence a procurement, constitute a call for competition or create any commitment by the Council to undertake a procurement.
Any future procurement arising from this work will be conducted separately under the applicable procurement arrangements.
________________________________________
CPV Codes
• 48000000-8 Software package and information systems
• 72222300-0 Information technology services
• 72227000-2 Software integration consultancy services
• 48613000-8 Electronic data management
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| Issuing agency | London Borough of Camden |
|---|---|
| Country | United Kingdom |
| Category | Government Procurement |
| Published | August 18, 2026 |
| Procurement stage | Request for Proposal (RFP) |
| Response due | Not specified / rolling |
| Status | Open — accepting responses |
| Official source | View original notice |
| Last verified | October 11, 2026 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: UK Government (Find a Tender).
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