Digital Contractor Control of Work Platform

Preliminary Market Engagement
Digital Contractor Control of Work Platform
Background
Severn Trent Water is seeking information from the market regarding SaaS solutions capable of digitising and governing the lifecycle of contractor management and work authorisation activities.
Current processes are fragmented across email, spreadsheets, SharePoint, paper records and localised working practices. There are opportunities to improve visibility, consistency, auditability and operational efficiency.
The organisation wishes to understand the maturity of the market and identify potential SaaS solutions that could support a future procurement exercise.
This market engagement is not a call for competition, invitation to tender or commitment to procure.
Business Problem
Severn Trent requires a solution that provides consistent governance and visibility over contractor activities occurring across operational sites and facilities.
The organisation seeks to:
• Improve contractor governance and compliance
• Digitise contractor work authorisation processes
• Reduce administrative effort
• Improve management visibility
• Strengthen auditability
• Improve consistency across business units
• Improve efficiency by digitising manual processes
• Maintain a clear record of contractor competence, approvals and activities
Scope
The scope may include:
• Wastewater operations
• Water operations
• Bio Resources
• Property
• Other operational business functions
Suppliers should identify whether their platform can support deployment across multiple business units using common workflows whilst maintaining local operational flexibility.
Existing Business Processes
The organisation currently operates contractor governance and work authorisation processes which include:
• Contractor approvals
• Site attendance acceptance
• Work authorisation
• RAMS review
• Permit controls
Desired Outcomes
The solution should provide:
1. Contractor Governance
The ability to maintain a central contractor repository...