Opportunity Overview
The Ministry of Justice, through His Majesty’s Courts and Tribunals Service (HMCTS), is undertaking preliminary market engagement as part of the Enforcement Improvement Programme.
Criminal Fines Collection and Enforcement (Enforcement) is the part of HMCTS responsible in the main for the collection and enforcement of financial penalties imposed by the criminal courts and the subsequent disbursement of funds. Financial penalties include fines, costs, victim surcharge, and compensation to victims of crime.
The Enforcement Improvement Programme supports the Criminal Fines Collection and Enforcement vision by improving the end-to-end journey for financial penalties.
The current enforcement model is largely manual and report-driven, with activity involving multiple systems and steps. Staff often review reports, gather data from different sources, interpret information and progress cases. Because information can sit across systems, it may be harder to quickly identify linked accounts, track individuals, understand payment behaviour and prioritise cases. Streamlining data and processes would support more efficient decision-making, reduce rework and help target the most effective interventions.
HMCTS is therefore exploring market capability that could improve the quality, reliability and usability of information available to support enforcement activity, including case progression, account linking, traceability, operational prioritisation, workflow and staff decision support.
The purpose of this Request for Information is to improve HMCTS’ understanding of market capability relating to:
- data matching and entity resolution;
- account linking and single person view capability;
- tracing and contact-data enrichment;
- segmentation and prioritisation;
- workflow, rules and operational decision support;
- enforcement intelligence and management information;
- auditability, explainability, assurance and human review controls.
Through this RFI, HMCTS is...
Criminal Fines Collection and Enforcement (Enforcement) is the part of HMCTS responsible in the main for the collection and enforcement of financial penalties imposed by the criminal courts and the subsequent disbursement of funds. Financial penalties include fines, costs, victim surcharge, and compensation to victims of crime.
The Enforcement Improvement Programme supports the Criminal Fines Collection and Enforcement vision by improving the end-to-end journey for financial penalties.
The current enforcement model is largely manual and report-driven, with activity involving multiple systems and steps. Staff often review reports, gather data from different sources, interpret information and progress cases. Because information can sit across systems, it may be harder to quickly identify linked accounts, track individuals, understand payment behaviour and prioritise cases. Streamlining data and processes would support more efficient decision-making, reduce rework and help target the most effective interventions.
HMCTS is therefore exploring market capability that could improve the quality, reliability and usability of information available to support enforcement activity, including case progression, account linking, traceability, operational prioritisation, workflow and staff decision support.
The purpose of this Request for Information is to improve HMCTS’ understanding of market capability relating to:
- data matching and entity resolution;
- account linking and single person view capability;
- tracing and contact-data enrichment;
- segmentation and prioritisation;
- workflow, rules and operational decision support;
- enforcement intelligence and management information;
- auditability, explainability, assurance and human review controls.
Through this RFI, HMCTS is...
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| Issuing agency | Ministry of Justice |
|---|---|
| Country | United Kingdom |
| Category | Government Procurement |
| Published | July 07, 2026 |
| Procurement stage | Request for Proposal (RFP) |
| Response due | Not specified / rolling |
| Status | Open — accepting responses |
| Official source | View original notice |
| Last verified | August 09, 2026 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: UK Government (Find a Tender).
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