Opportunity Overview
Transport for Greater Manchester (TfGM) intends to undertake a future procurement to support the development and delivery of a modern customer contact capability.
This is expected to include the provision of a cloud-based customer contact platform, supporting multiple communication channels, alongside associated implementation and service support.
The future capability is intended to support improved customer experience, operational efficiency, and service delivery across a complex, multi-modal transport environment.
This is expected to include the provision of a cloud-based customer contact platform, supporting multiple communication channels, alongside associated implementation and service support.
The future capability is intended to support improved customer experience, operational efficiency, and service delivery across a complex, multi-modal transport environment.
Your competitors are watching the same crowded contracts everyone else is. Track live opportunities like this one worldwide, set deadline alerts, and win where they aren’t. Free for 14 days, no card.
Start FreeSolicitation Details
| Issuing agency | Transport for Greater Manchester |
|---|---|
| Country | United Kingdom |
| Category | Government Procurement |
| Published | June 03, 2026 |
| Procurement stage | Request for Proposal (RFP) |
| Closed | September 30, 2026 |
| Status | Closed — no longer accepting responses |
| Official source | View original notice |
| Last verified | August 10, 2026 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: UK Government (Find a Tender).
Browse Similar Open Opportunities in United Kingdom
See every United Kingdom Government Procurement opportunity your competition is missing. Free for 14 days.
Get real-time alerts, competitive intelligence, and deadline tracking for this and every market worldwide.
Start Free Trial — No Card RequiredFree 14-day trial · no card required
See who is already competing here →Get a free United Kingdom Government Procurement intelligence report in your inbox
A personalized report on United Kingdom Government Procurement opportunities, emailed in 5-10 minutes. One per month, no account needed.