L&Q Mobility Lifts Servicing & Maintenance

This Contract covers the provision of inspection, servicing, maintenance, repair and associated works for:
• Domestic Mobility Lifts and Lifting Equipment, and
• Passenger Lifts located within communal residential buildings
across London & Quadrant’s property portfolio.
These asset groups have distinct operational, technical and risk characteristics:
• Mobility equipment supports individual residents, often within their own homes and frequently involving vulnerable users
• Passenger lifts serve multiple residents and the wider public, typically operating in high-traffic communal environments where uptime and public safety are critical
Contractors are required to deliver a service model that is proportionate, responsive and tailored to each asset type.
Contractors shall service and maintain (non-exhaustive):
A - Domestic Mobility Equipment
• Slings, Bathing Equipment, Electric Beds, Hoists, Platform lifts, Stairlifts, Through Floor Lifts and other domestic lifting / accessibility equipment
B - Passenger Lifts
• Traction Lifts (geared and gearless), Hydraulic Lifts, Machine Room Less (MRL) Lifts, Firefighting/Fireman's Lifts and Goods Passenger Lifts
These assets may vary in:
• Age
• Manufacturer
• Technical Complexity
• Usage intensity
The Contract will be for an initial term of 3 years extendable at L&Q's sole option for a period of 2 years plus 1 year plus 1, giving a total of 7 years (the Term).