Opportunity Overview
Fair4All Finance is requesting quotation for an organisation to lead the design, development and delivery of a Net Promoter Score (NPS) survey across our key stakeholders.
By creating an NPS survey and analysing the results, we aim to provide a consistent and comparable measure of stakeholder value; enable targeted performance improvement and support stakeholder relationship management.
Our key stakeholders are:
• Mainstream banks
• Challenger banks
• Non-bank lenders
• Insurers, Brokers and Distributors
• Investors
• CDFIs (investees and others)
• Credit Unions (recipients of grant and other funding and support)
• Trade bodies (eg All Together Money, Responsible Finance, UK Finance, ABI, BIBA)
• Civil society organisations (eg Scope, SEA)
• Consumer Organisations and Financial Inclusion Champions (eg Fair By Design, Citizens Advice, Which?)
We aim to repeat this survey every two years.
By creating an NPS survey and analysing the results, we aim to provide a consistent and comparable measure of stakeholder value; enable targeted performance improvement and support stakeholder relationship management.
Our key stakeholders are:
• Mainstream banks
• Challenger banks
• Non-bank lenders
• Insurers, Brokers and Distributors
• Investors
• CDFIs (investees and others)
• Credit Unions (recipients of grant and other funding and support)
• Trade bodies (eg All Together Money, Responsible Finance, UK Finance, ABI, BIBA)
• Civil society organisations (eg Scope, SEA)
• Consumer Organisations and Financial Inclusion Champions (eg Fair By Design, Citizens Advice, Which?)
We aim to repeat this survey every two years.
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Start FreeSolicitation Details
| Issuing agency | FAIR4ALL Finance Limited |
|---|---|
| Country | United Kingdom |
| Category | Government Procurement |
| Published | July 22, 2026 |
| Procurement stage | Active solicitation |
| Closed | August 07, 2026 |
| Status | Closed — no longer accepting responses |
| Official source | View original notice |
| Last verified | October 10, 2026 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: UK Government (Find a Tender).
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