Opportunity Overview
NHS England is undertaking further preliminary market engagement to inform the potential development of a future procurement for NHS 111, 119 and 999 National Managed Telephony Infrastructure Services pending a procurement for the required and related services, anticipated to be conducted during 2027/28.
For the purposes of the engagement, the services are separated into the following Lots.
Lot A – Hosting and Routing (Inbound Services)
Lot B – Contact Centre as a Service (CCaaS) - Cloud Services
This stage of the preliminary market engagement invites interested parties to submit their response to a Request For information (RFI).
Participation in this preliminary market engagement is voluntary and non-binding, not a commitment to procure, not part of any formal evaluation and not a condition of participation in any future procurement.
No supplier will be advantaged or disadvantaged by choosing to participate or not participate.
Any future procurement (if progressed) will be conducted in line with applicable public procurement legislation.
The estimated contract dates are not defined at this stage; therefore the dates indicated in the Notice are for illustrative purposes only.
For the purposes of the engagement, the services are separated into the following Lots.
Lot A – Hosting and Routing (Inbound Services)
Lot B – Contact Centre as a Service (CCaaS) - Cloud Services
This stage of the preliminary market engagement invites interested parties to submit their response to a Request For information (RFI).
Participation in this preliminary market engagement is voluntary and non-binding, not a commitment to procure, not part of any formal evaluation and not a condition of participation in any future procurement.
No supplier will be advantaged or disadvantaged by choosing to participate or not participate.
Any future procurement (if progressed) will be conducted in line with applicable public procurement legislation.
The estimated contract dates are not defined at this stage; therefore the dates indicated in the Notice are for illustrative purposes only.
How to bid: GlobalGov tracks this tender; it does not accept bids. Submit your response through the issuing agency’s official notice.
Your competitors are watching the same crowded contracts everyone else is. Track this opportunity and every one like it worldwide, set deadline alerts, and win where they aren’t. Free for 14 days, no card.
Start a free GlobalGov accountSolicitation Details
| Issuing agency | NHS England |
|---|---|
| Country | United Kingdom |
| Category | Government Procurement |
| Published | July 14, 2026 |
| Procurement stage | Request for Proposal (RFP) |
| Response due | Not specified / rolling |
| Status | Open — accepting responses |
| Official source | View original notice |
| Last verified | October 11, 2026 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: UK Government (Find a Tender).
Related Opportunities in United Kingdom
See every United Kingdom Government Procurement opportunity your competition is missing. Free for 14 days.
Get real-time alerts, competitive intelligence, and deadline tracking for this and every market worldwide.
Start Free Trial — No Card RequiredFree 14-day trial · no card required
See who is already competing here →Get a free United Kingdom Government Procurement intelligence report in your inbox
A personalized report on United Kingdom Government Procurement opportunities, emailed in 5-10 minutes. One per month, no account needed.