Opportunity Overview
SNG is seeking to procure a Personal Safety Device (PSD) solution, combining physical devices and mobile application, that provides a more modern, scalable and consistent personal safety service for colleagues working in the community, customer-facing roles and higher-risk environments.
The Service Provider is expected to deliver a fully managed service that supports the effective operation of the PSD solution, the solution must include:
• provision of personal safety devices and mobile-based solutions suitable for a range of user needs and working environments
• an ongoing fully managed service for the entire duration of the contract
• a 24/7 Alarm Receiving Centre (ARC) service for alert handling and incident management
• a management platform to support user, device and operational oversight
• integration with SNG systems, including HR systems, to support automation of user and service processes
• logistics and lifecycle support for devices, including supply, replacement and ongoing availability
• optional provision of Body Worn Cameras as a future or additional capability
Any other technology non-related to handheld or app devices, that are not related to personal safety are out of scope.
The Service Provider is expected to deliver a fully managed service that supports the effective operation of the PSD solution, the solution must include:
• provision of personal safety devices and mobile-based solutions suitable for a range of user needs and working environments
• an ongoing fully managed service for the entire duration of the contract
• a 24/7 Alarm Receiving Centre (ARC) service for alert handling and incident management
• a management platform to support user, device and operational oversight
• integration with SNG systems, including HR systems, to support automation of user and service processes
• logistics and lifecycle support for devices, including supply, replacement and ongoing availability
• optional provision of Body Worn Cameras as a future or additional capability
Any other technology non-related to handheld or app devices, that are not related to personal safety are out of scope.
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Start FreeSolicitation Details
| Issuing agency | Sovereign Network Group |
|---|---|
| Country | United Kingdom |
| Category | Software Development |
| Estimated value | $1.4M |
| Published | July 16, 2026 |
| Procurement stage | Active solicitation |
| Closed | August 10, 2026 |
| Status | Closed — no longer accepting responses |
| Official source | View original notice |
| Last verified | October 11, 2026 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: UK Government (Find a Tender).
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