PRO005158-Services-Contract-System Integrator : Billing and CRM

United Utilities Water Limited · United Kingdom government procurement

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$12.7M
Est. Value
December 18, 2026
Response Due
Active
Status

Opportunity Overview

System Integrator (SI) to support the implementation of the target end state for United Utilities. The appointed supplier will be responsible for delivering end-to-end systems integration services, including solution design, configuration, integration, data migration, testing, deployment, transition to the future-state operating model, hypercare, and ongoing support and maintenance. As a critical capability within a regulated utility environment, the target end state must support accurate billing, revenue assurance, regulatory compliance, operational efficiency, an enhanced customer experience, and the modernisation of business processes through the adoption of leading industry practices.

How to bid: GlobalGov tracks this tender; it does not accept bids. Submit your response through the issuing agency’s official notice.

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Solicitation Details

Issuing agencyUnited Utilities Water Limited
CountryUnited Kingdom
CategoryGovernment Procurement
Estimated value$12.7M
PublishedSeptember 23, 2026
Procurement stageRequest for Proposal (RFP)
Response dueDecember 18, 2026
StatusOpen — accepting responses
Official sourceView original notice
Last verifiedOctober 11, 2026

Contains public sector information licensed under the Open Government Licence v3.0. Source: UK Government (Find a Tender).

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