Procurement for Education Technology Managed Services

The Education Authority (EA) has a requirement to procure a Supplier to provide Education Technology Managed Services (ETMS).
The EA is responsible for ensuring that efficient and effective primary and secondary education services are available to meet the needs of children and young people and support the provision of efficient and effective youth services. As part of this, EA manages an educational technology service for over 1,100 schools, 350,000 pupils, 22,000 teachers and 40,000 non-teaching staff.
The ETMS will replace and transform the technical infrastructure and services for schools known as the Education Network for Northern Ireland (ENNI), providing digital services to schools to support teaching and learning. End users of the ETMS are from primary, post primary, special schools, Education Other than at School (EOTAS) centres and nursery schools (staff only) who all require access to secure and efficient technology infrastructure to support their teaching and learning needs. This includes Controlled Schools, Controlled Integrated Schools, Catholic Maintained Schools, Irish Medium Schools, Grant Maintained Integrated Schools, Controlled and Voluntary Grammar Schools and users from approved education and external stakeholder organisations as further described in the ETMS Technical Specification – PSQ Stage.
The EA is procuring the ETMS as a single integrated ETMS Contract, comprising:
• Infrastructure and Network Services (including Integration Services);
• Identity Services;
• Security Operations Centre Services;
• User Experience Services; and
• Service Management and Service Desk, including Schools Catalogue.
The procurement is being conducted using the Competitive Flexible Procedure, as further described in this notice and in the procurement documents.
The procurement strategy has been informed by preliminary market engagement, which commenced with EA publishing a UK2: Preliminary market engagement notice on 18th December 2025 in Find a Tender...