Raleigh Education Trust - ICT Managed Services

Raleigh Education Trust is currently out to tender for the provision of a full daily ICT Managed service.
The Contractor will be responsible for the provision of a full Trust ICT service for the pupils and staff at their nine school sites.
The Trust requires a Contractor to undertake the ICT Managed Service in accordance with good practice so as to provide a high service standard throughout the Trust for the benefit of school staff and pupils, the local community and any visitors to the sites.
There are currently six schools within the Trust in various locations, increasing to nine by September 2026. The schools currently receive onsite and offsite technical support from one technician provided by the incumbent supplier.
There are over 1500 pupils on roll across all sites for the academic year 2025/26.
TUPE is expected to apply to one member of staff, details of which can be found in the tender documentation.
There are no employees in the ICT team that are members of the Local Government Pension Scheme.
The Trust is inviting suppliers to tender for the supply of management and support for its entire ICT infrastructure. Only suppliers who are able to manage the complete cycle of support and management of all of the school’s ICT infrastructure, and can provide excellent support, development and management thereafter, should express an interest in the opportunity.