Service Integration and Management System (SIAM)

PSD Scotland intends to procure a Service Integration and Management contract for the transition, stabilisation and continued delivery of selected national digital services supporting health and care across Scotland. The successful supplier will act as prime contractor and provide a single point of accountability for end-to-end service delivery, integration and performance. The supplier will also be responsible for the management of any subcontractors and dependencies with other providers and Authority teams.
The initial priority will be to maintain continuity and stabilise these business-critical services as they transition away from the existing National IT Contract, while establishing a strong foundation for subsequent improvement and modernisation.