Opportunity Overview
** Not a call for Competition**
Liverpool City Region Combined Authority is conducting PME to gain insight to what solutions are on the market for a Unified Customer Relationship Management System and Contact Centre Platform.
LCRCA would be interested in understanding delivery models and service design:
· Technology platforms and interoperability
· Integration with existing systems and infrastructure
· Commercial models and pricing structures
· Implementation approaches and mobilisation timelines
· Ongoing support, maintenance, and service levels
Liverpool City Region Combined Authority is conducting PME to gain insight to what solutions are on the market for a Unified Customer Relationship Management System and Contact Centre Platform.
LCRCA would be interested in understanding delivery models and service design:
· Technology platforms and interoperability
· Integration with existing systems and infrastructure
· Commercial models and pricing structures
· Implementation approaches and mobilisation timelines
· Ongoing support, maintenance, and service levels
How to bid: GlobalGov tracks this tender; it does not accept bids. Submit your response through the issuing agency’s official notice.
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Start a free GlobalGov accountSolicitation Details
| Issuing agency | Liverpool City Region Combined Authority |
|---|---|
| Country | United Kingdom |
| Category | Government Procurement |
| Published | August 27, 2026 |
| Procurement stage | Request for Proposal (RFP) |
| Response due | Not specified / rolling |
| Status | Open — accepting responses |
| Official source | View original notice |
| Last verified | October 10, 2026 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: UK Government (Find a Tender).
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