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Norway – Software-related services – Customer dialogue and case handling contact centre system

Troms Fylkeskommune · Norway government procurement

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November 09, 2026
Response Due
Active
Status

Opportunity Overview

Troms County invites tenderers to a competition for a contact centre system for customer dialogue and case handling for the public transport and mobility offer in Troms. The contract period is from 01.03.2027 - 01.03.2030. In addition the contracting authority has an option for an extension of up to 2 (1+1) years. The tender contest is subject to financing. Tenderers are encouraged to go through the tender documentation carefully and get in the competition rules. If the tender documentation appears unclear, suppliers are encouraged to ask questions to the contracting authority through the Hyyr portal. The assignment is further described in Annex 1 Requirement Description and Requirement Specification.

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Solicitation Details

Issuing agencyTroms Fylkeskommune
CountryNorway
CategoryTechnology
CPV72260000
PublishedOctober 07, 2026
Procurement stageRequest for Proposal (RFP)
Response dueNovember 09, 2026
StatusOpen — accepting responses
Official sourceView original notice
Last verifiedOctober 11, 2026

Source: Tenders Electronic Daily (TED), © European Union. Notice content reused under Commission Decision 2011/833/EU; editorial content licensed CC BY 4.0. GlobalGov is not affiliated with the European Union.

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