Pre-Market Engagement – Provision and Implementation of Business Systems

Tai Tarian is undertaking pre‑market engagement (PME) to gain an understanding of business systems currently available in the market, prior to finalising its requirements and procurement strategy for a future tender exercise.
This PME is being conducted in accordance with the principles of Pre‑Market Engagement under the Procurement Act 2023, to inform our approach, encourage innovation, and ensure any future procurement is proportionate and deliverable.
Tai Tarian is undertaking an organisation wide Transformation Programme consisting of five inter-linking workstreams:
1) Customer Experience
2) Organisational
3) Data and Digital
4) Business Systems
We want our business systems to work in a way that:
- Supports Standardised Ways of Working
- Enhances Colleague Experience and Operational Efficiency
- Delivers a Single View of Customers and Properties
- Integrates Components and Assets Seamlessly
- Future-Proofs for Growth and Innovation
To support the development of our Procurement Strategy, Tai Tarian is seeking market feedback on two potential delivery options and to understand whether a single‑supplier integrated solution or a multi‑lot procurement would represent best value.
As part of this PME, interested suppliers are invited to indicate whether they would expect to be interested in submitting a tender for one of the following two options, should a future procurement proceed.
Option 1 – Provision and Implementation of Integrated Business Systems incl. Housing Management, Assets and Repairs
(full scope provided below)
Or Option 2 – Provision and Implementation of an Assets and Repairs Management System (only)
For clarity, Tai Tarian is using this options appraisal to determine if the procurement will be split into Lots, or if Tai Tarian will procure a contract with one Supplier to supply and implement a fully integrated business system.
Suppliers should only express interest in an option where they would expect to be capable of delivering the full scope of...