Germany – Computer-related services – Betrieb, Wartung, Betreuung und Weiterentwicklung des SAP-Systems der BVVG

As part of the operation of the SAP system, the service provider will provide the following services: • Provision and operation of the hardware and software components required for the functions of the BVVG SAP system, • Migration of the existing BVVG SAP system by September 28, 2025, • Commencement of operation of this BVVG SAP system from 6:00 a.m. on September 29, 2025 (online operation), • Provision and operation of the WAN connection from the SAP machines to the BVVG headquarters, • Central printing service including envelope stuffing and mailing of payroll documents from HCM and dunning letters from FI, • Disaster recovery in the event of a crisis, • Operation, maintenance, and support of the BVVG SAP system during the contract period, • Quarterly installation of support packages, • Consulting for the BVVG and further development of the BVVG SAP system after order placement by the BVVG, • Consulting, if necessary preparation and execution of SAP EHP/Release Change. • Optional preparation and execution of migration to S/4HANA • Optional: Consulting on and implementation of electronic invoice and notification processing • Continuous expansion of Fiori applications • Support with migration to a successor system upon contract termination