Opportunity Overview
l'appalto prevede l'implementazione di un software che permetta la gestione del servizio di Contact Center (CRM Customer Relationship Management) ed il monitoraggio della qualitàcontrattuale nell'ambito del servizio idrico integrato, basato sull'utilizzo del prodotto Salesforce, comprensivo di pacchetto Mulesoft per l'integrazione dati e pacchetto Tableau per l'analisi dati. Importo della procedura: Euro 775.000,00, al netto di IVA ed opzioni. Codice unico progetto (CUP): G16G24000120005.
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Start FreeSolicitation Details
| Issuing agency | SMAT - SocietÃÃÂ Metropolitana Acque Torino |
|---|---|
| Country | Italy |
| Category | Software Development |
| Estimated value | $1.0M |
| CPV | 72230000 |
| Published | January 09, 2025 |
| Procurement stage | Active solicitation |
| Closed | February 13, 2025 |
| Status | Closed — no longer accepting responses |
| Official source | View original notice |
| Last verified | October 08, 2026 |
Source: Tenders Electronic Daily (TED), © European Union. Notice content reused under Commission Decision 2011/833/EU; editorial content licensed CC BY 4.0. GlobalGov is not affiliated with the European Union.
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