Opportunity Overview
Il s'agit d'une initiative stratégique visant à moderniser ses solutions de centre de contact unifié via un appel d'offres. Cet appel d'offres vise à acquérir des solutions de centre de contact unifié de nouvelle génération, parfaitement intégrées à Salesforce Service Cloud, offrant aux agents une interface unique pour la gestion des canaux de communication et des dossiers, ainsi que pour les opérations quotidiennes, la maintenance, le support et la gouvernance.
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Start FreeSolicitation Details
| Issuing agency | CREOS Luxembourg SA |
|---|---|
| Country | Luxembourg |
| Category | Printing Publishing |
| CPV | 79512000 |
| Published | May 08, 2025 |
| Procurement stage | Request for Proposal (RFP) |
| Response due | Not specified / rolling |
| Status | Open — accepting responses |
| Translation | Translated from Hungarian by GlobalGov’s translation pipeline |
| Official source | View original notice |
| Last verified | October 05, 2026 |
Source: Tenders Electronic Daily (TED), © European Union. Notice content reused under Commission Decision 2011/833/EU; editorial content licensed CC BY 4.0. GlobalGov is not affiliated with the European Union.
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