Opportunity Overview
Wales and West Utilities (WWU) has a requirement for the provision of application support for a wide range of SAP systems and for the support of a wide range of additional applications. These applications are used by approximately 2000 users that are based across the whole of Wales and the South-West region. The base of operations for the support is Celtic Springs Business Park, Newport, South Wales. The below is a list of the overarching requirements.
ITIL based application management and support.
Operational Technology (OT) & Industrial Control Systems (SCADA etc ).
Asset Management & Field service Operations (dispatch/works order management and mobile field applications ).
Geographic Information Systems (GIS, including mobile).
Customer, Connections & Market-Facing Systems (SAP CRM/C4C).
Enterprise & Corporate Systems (ERP / HR / Finance - SAP S/4, SuccessFactors, Concur etc).
Planning, Engineering & Network Design.
Data, Analytics & Decision Support (SAP BW4Hana, MS Fabric, MS power BI etc).
Integration, Middleware & Interfaces (SAP Integration suite, Webmethods etc).
Safety, Compliance & Risk Management Systems (SAP GRC, SSO).
Cyber Security & Identity (IT & OT) (CAF/NIS, IAM etc).
ITIL based application management and support.
Operational Technology (OT) & Industrial Control Systems (SCADA etc ).
Asset Management & Field service Operations (dispatch/works order management and mobile field applications ).
Geographic Information Systems (GIS, including mobile).
Customer, Connections & Market-Facing Systems (SAP CRM/C4C).
Enterprise & Corporate Systems (ERP / HR / Finance - SAP S/4, SuccessFactors, Concur etc).
Planning, Engineering & Network Design.
Data, Analytics & Decision Support (SAP BW4Hana, MS Fabric, MS power BI etc).
Integration, Middleware & Interfaces (SAP Integration suite, Webmethods etc).
Safety, Compliance & Risk Management Systems (SAP GRC, SSO).
Cyber Security & Identity (IT & OT) (CAF/NIS, IAM etc).
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Start FreeSolicitation Details
| Issuing agency | Wales & West Utilities Limited |
|---|---|
| Country | United Kingdom |
| Category | Government Procurement |
| Estimated value | $2.5M |
| Published | May 13, 2026 |
| Procurement stage | Request for Proposal (RFP) |
| Closed | May 13, 2026 |
| Status | Closed — no longer accepting responses |
| Official source | View original notice |
| Last verified | August 12, 2026 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: UK Government (Find a Tender).
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