Electronic Dental Annual Help Desk Support

Sources Sought: Electronic Dental Annual Help Desk Support Sources Sought Notice Number: IHS-WAG-27-1531279 This Sources Sought Notice is for informational and planning purposes only and shall not be construed as a solicitation, an obligation or commitment by the Indian Health Service. This notice is intended strictly for market research to determine the availability of Indian Economic Enterprises (IEE)Businesses. Your responses to the information requested will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible. The anticipated applicable NAICS code for this acquisition is 541330,Engineering Services. This industry comprises establishments primarily engaged in applying physical laws and principles of engineering in the design, development, and utilization of machines, materials, instruments, structures, processes, and systems. The assignments undertaken by these establishments may involve any of the following activities: provision of advice, preparation of feasibility studies, preparation of preliminary and final plans and designs, provision of technical services during the construction or installation phase, inspection and evaluation of engineering projects, and related services. Background The Mission of the Wagner IHS is to use a proprietary electronic dental record (EDR) system called Dentrix Enterprise. It is the only system approved by the Indian Health Service for the Electronic Dental Record of patients. It is proprietary software and software updates, patches, fixes that typically are needed only can be performed by the manufacturer of the software. Objective The Wagner Health Center is seeking Firm-Fixed Price, Non-Personal service contract purchase order for Electronic Dental Record Annual Help Support. Scope The contractor shall supply and deliver Annual Help Desk Support, Maintenance and Software updates provide support for the Dentrix (EDR) Dental software system. 3.0 Work...