Opportunity Overview
1. Description: THIS IS A SOURCES SOUGHT / REQUEST FOR INFORMATION (RFI) NOTICE ONLY. This notice is issued for market research and acquisition planning purposes only. This is not a solicitation, request for proposal, or request for quotation. The Internal Revenue Service (IRS) is seeking information from capable sources regarding an enterprise requirement for an externally hosted Software as a Service (SaaS) survey platform and a digital website feedback platform. The Government is not requesting offers at this time and will not reimburse respondents for any costs incurred in response to this notice. 2. Purpose 1. Identify vendors capable of meeting the Government’s requirements located in the draft PWS. 2. Obtain industry feedback on the clarity, feasibility, and structure of the current requirement. 3. Gather recommendations regarding pricing structure (Optional pricing requested on items in Section 7.1), contract structure, and measurable performance standards. 3. Requirement Overview The IRS is seeking an externally hosted SaaS survey platform that enables authorized IRS users to create, administer, distribute, analyze, report on, and export data from complex web-based surveys. The platform is intended to support taxpayer, employee, stakeholder, and other IRS research activities. SaaS survey platform licenses for IRS users. Secure hosting in a FedRAMP-authorized environment, at a High level. Survey creation, administration, reporting, dashboarding, and export capability. User administration and permissions management. Initial training and ongoing online help materials. Technical support, software updates, and system maintenance. 4. Requested Industry Feedback 1. Capability to provide the required SaaS survey platform and required digital website feedback platform. 2. Recommended contract structure for software subscriptions, support, training, hosting, and any related implementation or transition activities. 3. Recommended pricing structure, including whether...
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| Issuing agency | Taxpayer Focused Support |
|---|---|
| Country | United States |
| Category | Software Development |
| NAICS | 513210 |
| PSC | DA10 |
| Published | April 28, 2026 |
| Procurement stage | Active solicitation |
| Closed | April 30, 2026 |
| Status | Closed — no longer accepting responses |
| Official source | View original notice |
| Last verified | October 11, 2026 |
Source: U.S. Government (SAM.gov) — public domain. GlobalGov is not affiliated with or endorsed by the United States Government.
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