Teledyne Griffin G510X Service Agreement

Teledyne Griffin G510X Service Agreement PROJECT TITLE Griffin G510 and G510x portable GC-MS service agreements BACKGROUND The National Forensic Chemistry Center (NFCC) in the Office of the Commissioner/Office of Chief Scientist/Office of Specialty Laboratories and Enforcement Support (OC/OCS/OSLES) requires service contracts for Griffin G510 portable gas chromatographs with mass spectral detection (GC-MS) instruments and Griffin G510x portable gas chromatographs with mass spectral detection (GC-MS) instruments. These instruments are used in our current laboratory toolkit to detect drugs of abuse, like opioid containing products, and the results of which will help prevent these products from entering the country. These instruments need maintenance performed on a regular basis and need to have limited down time. Therefore, a service contract with the manufacturer would be beneficial to keep the instruments in good working order. PURPOSE The purpose of this acquisition is to obtain a service contract to support the annual maintenance and repair for the Griffin G510 and G510X portable GC-MS instruments. SCOPE The contractor shall provide all resources necessary to accomplish the tasks and deliverables described in this Statement of Work (SOW). The National Forensic Chemistry Center (OC/OCS/OSLES/NFCC) requires service contracts for Griffin G510 portable gas chromatographs with mass spectral detection (GC-MS) instruments Griffin G510x portable gas chromatographs with mass spectral detection (GC-MS) instruments, with Service Reports to be issued following each service. REQUIREMENTS At a minimum, the support plan shall cover engineer labor and travel, at least one annual scheduled Preventative Maintenance (PM) service per year, any repairs needed on the instrument during the coverage period, factory-certified replacement parts, and technical support. Through the service agreement, the contractor shall provide the necessary personnel to execute on-site or at place of...