Connectivity contracts, service levels and the cost of moving supplier
Telecommunications is bought as a service with an engineering tail. The specification names sites, bandwidths, resilience levels and the technology where it matters, but the terms that decide the contract are the service levels: availability expressed as a percentage of the year, time to respond and time to restore by fault severity, planned maintenance windows, and service credits that apply automatically rather than on request. Buyers with operationally critical sites specify diverse routing and separate points of entry, which is a physical requirement a bidder must survey rather than assert.
The commercial shape is a term contract with installation and recurring charges separated, and the installation side carries most of the delivery risk. Wayleaves and access agreements with landowners, civil works to bring a duct to a building, and third-party network lead times sit largely outside the supplier's control, so tenders normally require a site-by-site delivery plan rather than a blanket lead time. A bid that quotes a standard installation period across a portfolio of sites has not surveyed them.
Migration is the hidden cost and the most common reason a buyer stays with an incumbent it is unhappy with. Moving a connected estate involves parallel running, number and address portability, reconfiguration at each site and a cutover per location, and the tender should state who pays for it. Increasingly buyers also specify supply chain security assurance, lawful interception obligations, data residency for traffic and metadata, and end-of-contract obligations that allow the next supplier to take over without the estate being rebuilt again.
This section describes how this category is bought generally, across the public buyers that publish it. The figures elsewhere on this page are measured for this market alone.
Who buys telecommunications in Croatia?
GlobalGov holds 181 telecommunications records from 88 distinct buying organisations in Croatia. The most frequent publishers are Hrvatska kontrola zračne plovidbe d.o.o. (11 records); Ministarstvo Unutarnjih Poslova (11 records); HRVATSKA RADIOTELEVIZIJA Javna ustanova (7 records); HEP-Operator distribucijskog sustava d.o.o. (6 records); HRT (6 records); Grad Zagreb (4 records). Between them the 6 largest account for 25% of everything published, so buying here is spread across many separate authorities.
| Buying organisation | Records | Share |
|---|---|---|
| Hrvatska kontrola zračne plovidbe d.o.o. | 11 | 6.1% |
| Ministarstvo Unutarnjih Poslova | 11 | 6.1% |
| HRVATSKA RADIOTELEVIZIJA Javna ustanova | 7 | 3.9% |
| HEP-Operator distribucijskog sustava d.o.o. | 6 | 3.3% |
| HRT | 6 | 3.3% |
| Grad Zagreb | 4 | 2.2% |
What are telecommunications contracts worth in Croatia?
162 of the 181 records publish a contract value. The median is $610,200 and the largest single published value is $38.7M. By size, 2 under $100k, 108 between $100k and $1M, 45 between $1M and $10M, 7 above $10M. The remaining 19 publish no value at all, so every figure here describes the priced subset only, and values are as stated by the buyer rather than as finally awarded.
| Contract size | Records | Share of priced |
|---|---|---|
| under $100k | 2 | 1.2% |
| between $100k and $1M | 108 | 67% |
| between $1M and $10M | 45 | 28% |
| above $10M | 7 | 4.3% |
How long do bidders get to respond to telecommunications tenders in Croatia?
Across the 66 Croatia telecommunications notices that publish both a publication date and a closing date, the median response window is 33 days. A quarter of them allowed 31 days or fewer and a quarter stayed open for more than 36. Short turnarounds are the exception rather than the rule here: only 2 (3.0%) closed within a fortnight of being published.
How often are telecommunications tenders published in Croatia?
Croatia published 4 notices in this category in the last twelve months. Over the last three years there were 82, spread across 58 separate months of activity since 4 March 2019. October is historically the busiest month. No new notice has been published in this category since 14 April 2026, 170 days ago, so treat the figures above as a record of the market rather than as this week's pipeline.
How does Croatia compare with other telecommunications markets?
Among the 29 countries where GlobalGov holds a comparable telecommunications market, Croatia ranks 16th by number of records. The largest is United States (6,964 records against 181 here). Within Croatia itself, telecommunications is the 20th largest of the 48 procurement categories tracked here.
Where do the Croatia telecommunications records on this page come from?
These 181 records are collected from 2 official sources: TED (166), EOJN (15). GlobalGov is an independent aggregator and is not affiliated with any of them; each record links back to the notice on its issuing portal. The set is rebuilt nightly, and the counts on this page were taken on 2026-10-01.
Most recent Telecommunications tenders in Croatia
None of these are open for bids now — they are the most recent records GlobalGov holds for this market, kept here so the shape of a typical telecommunications notice in Croatia is visible. Set an alert to be told when the next one opens.
Croatia – Digital transmission apparatus – Revitalizacija centralne opreme TETRA mreže HEP ODS-a, SW ažuriranje i održavanje
Croatia – Network equipment – Mrežna oprema za opremanje prostora u projektu cjelovite obnove od potresa - Faza 2
Croatia – Network equipment – Aktivna mrežna oprema - Cisco
Croatia – Network equipment – Računalna i mrežna oprema za informacijski sustav Rubicon - faza III
Croatia – Network equipment – Nadogradnja Intranet mreže
Croatia – Video-surveillance system – Nabava sustava tehničke zaštite za ZGRADU 2 i ZGRADU 3 KBC Sestre milosrdnice
Croatia – Network equipment – Mrežna oprema unutar projekta Stabilna i otporna IT infrastruktura informacijskog sustava pravosuđa u okviru Nacionalnog plana oporavka i otpornosti 2021. -2026.
Croatia – Network system – PP2.1.2 Povezivanje VHF/UHF i SUR lokacija HKZP-a u jedinstvenu mrežnu IP komunikacijsku infrastrukturu
Other procurement categories in Croatia
Medical EquipmentLaboratory EquipmentVehicles and FleetSoftware DevelopmentVehicle MaintenanceFuel SupplyPharmaceuticalsArchitecture and EngineeringFood Aid and NutritionRoads and Highways InfrastructureWaste ManagementOffice FurnitureManagement ConsultingOil Gas UpstreamIct EquipmentBuilding ConstructionHospital ConstructionCivil ConstructionGround TransportBuilding MaterialsFacilities and CleaningFinancial AdvisoryEnergyMaintenance & RepairUniforms ClothingPower TransmissionAgricultural EquipmentElectrical InstallationMail CourierRenovation RehabilitationFreight and LogisticsWater Supply ProjectsRoad & InfrastructureTraining and Capacity BuildingIT ConsultingResearch & DevelopmentMilitary LogisticsCommunications PrStaffing AugmentationSecurity ServicesSchools and UniversitiesWeapons SystemsPrinting PublishingCommunity DevelopmentDatabase ManagementResearch and StudiesSite Preparation
Telecommunications procurement in other markets
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